We shall constantly endeavor to meet the exacting quality demands of our customers while maintaining competitiveness through continuous improvements.
A principle for optimally managing and further developing the resources and capabilities of our firm so as to maximize the value of the stakeholders of the firm. Under this principle all the activities will be coordinate so as to produce?
HIGH QUALITY PRODUCT
@
LOWEST POSSIBLE COST
In
MINIMUM POSSIBLE LEAD TIME
i.e. achieve Quality, Price & Time both Simultaneously as well as consistently
Customer Satisfaction =Q*P*T
If either one is zero, the customer satisfaction is zero, irrespective of other two being even the best.
At Parker, Customer Satisfaction is being focused as the key competitive advantage for
sustainable future growth
